ITSM India Podcast

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Tuesday, 15 April 2014

TFT 14 - Best Practice Frameworks and Standards - Why complicate? Be Pragmatic

Best Practice Frameworks and Standards adoption- Why complicate? Be Pragmatic

Today we have several compelling best practice frameworks like ITIL, CobiT, CMMI and industry standards like ISO 20000 that makes organizations ponder the best way to go about and leverage maximum benefits. This talk would focus with pragmatic case study to illustrate a simplified approach and methodology to fit the framework and standard to the Organizational environment.

This talk is available as part of TFT14, done on 18th Feb 2014. Hope you enjoyed and feel free to share to your friends and colleagues


Link to recording: http://tomorrowsfuturetoday.com/tft14/suresh-gp

Slides: http://www.slideshare.net/ServiceDeskInstitute/tft14-suresh-gp







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